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When do you restock your items?

We periodically restock our products. Please CONTACT US if there is something in particular that you are after that is showing as sold out and we can let you know if/when they are expected to return.


Do you offer personalisation on products?

Yes we do! You can shop our personalised products here. We offer embroidery on selected hats and backpacks. Embroidery takes approximately 4 business days and your order will be shipped altogether once personalisation is complete.



Please refer to the following charts when deciding on sizes of products.

What size hat should I buy?


What size bag should I buy?




What size picnic mat should I buy?

picnic mat size guide



You can find your way back to our Customer Care FAQ's here.


How much does shipping cost?


FLAT RATE of $9 (tracked)

FLAT RATE + INSURANCE $11 (tracked)

EXPRESS Shipping $13 (tracked)

EXPRESS Shipping + INSURANCE $15 (tracked)

FREE Shipping for orders over $120 (tracked)

FREE Shipping + INSURANCE $3 for orders over $120 (tracked)

EXPRESS Shipping $5 for orders over $120 (tracked)

EXPRESS Shipping + INSURANCE $7 for orders over $120 (tracked)

New Zealand

TRACKED Shipping $14

FREE Shipping for orders over $120 (not tracked)

When spending over $120, add $6 if you want your order TRACKED.


TRACKED Shipping $16

FREE Shipping for orders over $120 (not tracked) 

When spending over $120, add $10 if you want your order TRACKED.


Who do you ship your orders with?

All orders are shipped using Australia Post and a tracking number is sent via email. You must provide a secure address as the courier will safe drop your parcel if you are not at home. 


How long does shipping take?

We aim to process orders within 24 hours of being received (Monday to Friday) and packages are sent from Burleigh Heads, QLD 4220. You can calculate the shipping time to your postcode here.

If your purchase is urgent, please pay for express postage. 


Personalised items!

Please note that personalised items require a few extra business days to prepare before we ship them out. If you have a mix of personalised and normal products, all products will ship out together once we have personalised your item.


How do I track my order?

Once your order has been packed and has left our warehouse, you will receive an email with a tracking number to track your parcel with Australia Post. Please check the tracking here


I have not received my order yet…

If you have not received your items within the estimated business days, please check your tracking number here. If the tracking information is not helpful, please email us with your full name and order number and we will look into your delivery immediately. In most cases, this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection. We will help you as much as we can when it comes to this. 


Once the orders have left our premises we do not accept responsibility for lost, damaged or stolen packages during transit. For peace of mind we do offer insurance at checkout as an optional extra. All products are inspected and wrapped appropriately for protection before leaving our warehouse. We recommend sending regular post articles to either a post office box or business should your home be unattended during the day.


Do I have to pay import duties or taxes on my international order?

Orders to countries outside Australia may be subject to import duties and/or tax fees in which LITTLE RENEGADE COMPANY unfortunately does not have control over and thus cannot be held responsible for. These remain the responsibility of the customer. We recommend you contact your local customs regarding taxes and duties payable before placing your order.


You can find your way back to our Customer Care FAQ's here.


Do you accept returns?

Yes, we want all of our customers to purchase with confidence from us. We understand that buying on the internet can sometimes be tricky and that you may have ordered the wrong size or your colour choice was not approved by your toddler.

We gladly accept returns on full priced items (excluding personalisedpurchased from our online store within fourteen (14) days of delivery and will provide you with an online store credit voucher to the value of your original item purchased (less postage).

How do I return or exchange an item?

Please contact us with the name that you entered at checkout and the order number (if known) and let us know which full priced item you would like to return or exchange.

Send back the items to:

Little Renegade Company,

PO Box 211

Nobby Beach QLD 4218

We will email you once your item/s have returned back to us and we will issue you with a store credit for our online store.

Our store credits are valid for six (6) months from the date of issue. After the expiration date, we reserve the right to deem any unused credit values null and void. All exchange shipping costs are the responsibility of the customer, except for return of faulty goods.  

The products must be returned to us in its original condition and packaging, not washed, worn or altered in any way and have the original tags and tickets attached. Returned items not received in their original state, will be returned to the customer once customer has re-paid the shipping cost. We reserve the right to reject a return if we conclude it is not in a new condition.

Do you accept returns on sale items?

We do not accept returns or exchanges on sale items.

I think my item is faulty…

We pride ourselves on providing products of the highest standard and quality. If you have received an item which was purchased from our online store with a defect or if you feel your item is faulty, please contact us so we can guide you through the returns process and help resolve the problem as quickly as possible. Please note that we'll need a photo or two showing the defect/fault and will need the name used to purchase the product. If we deem the product as faulty, we will give you a solution to repair, refund or exchange the product if it is within three (3) months of purchase.

If a refund is agreed upon, you will be refunded the cost you paid for the product minus any discounts and shipping fees. You will be refunded the same way you paid.

If you purchased the item/s from one of our awesome stockists, please contact them directly and they will help solve the problem with you.


All of our products come with a 3 month warranty against manufacturing defects. Some parts of our products are not covered under warranty due to the nature of materials used and for whom the intended user may be e.g. leather peaks on our snapback caps as these can be rubbed against the ground and walls and cause damage, rubber zipper pulls as these may be pulled off and do not affect the use of a bag, bag tags as these can be pulled roughly and cause the chain or rubber to break. We do not warrant any items that we have gifted due to promotions.

Supply Issue

We do our very best to make sure we have all of our inventory is correct, if for some reason our numbers are out and we cannot fulfil an order, we will issue a refund.

You can find your way back to our Customer Care FAQ's here.

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Avengers assemble! Earth’s mightiest heroes have landed at b.box in a new collection. Team up. Save the world. Repeat!

Take all day hydration to the next level with our 500ml insulated drink bottle.

Insulating super powers indeed! The triple layer insulation in our larger bottle size will help keep liquids cool for up to 15 hours and warm for up to 8 hours.

The front press button opening can be used with one hand to help with those big schoolyard thirsts and the integrated carry handle means it’s always on hand.

The easy drink silicone straw offers free flow drinking and once done, click the lid back in place for leak free schoolbags.

  • Triple layer insulating superpowers
  • Dishwasher not recommended for items with print. Prints may fade over time. This will not impact product's performance
  • Silicone straw top, offers free flow drinking
  • Keeps liquids cold for up to 15 hours or warm for up to 8 hours
  • Integrated carry handle
  • 500ml/16.9 fl.oz
  • Made from stainless steel, polypropylene and silicone
  • BPA, Phthalates, and PVC free
  • Weight: 0.32 kg


Care Instructions:

  • To effectively clean your drink bottle remove the silicone straw top & straw stem and wash with warm, soapy water. We recommend a cleaning brush set to thoroughly clean through the straw and mouthpiece. Allow your straw top, stem, and other parts to dry completely before reassembling.

to protect the print

  • Handwash only. Dishwasher not recommended as it can cause the print to fade over time.
  • Do not use abrasive agents or scourers; do not soak, do not wash with hot/boiling water (warm water only); these can cause the print to scratch or fade.
  • Allow to air dry or pat dry gently.

Is your insulated drink bottle is leaking?

  • Your insulated drink bottle is only leak-proof when the flip lid is shut, the straw itself is not leak-proof. So, it will leak if the lid is left open and the bottle is tipped on an angle or upside down.
  • If it seems to be leaking when the flip lid is shut, try closing the lid slowly so you can ensure the groove inside the lid is matching up with the straw. It’s also a good time to check your straw top (mouthpiece) and straw stem are connected and inserted properly as shown in our insulated drink bottle instructional video.
  • Always make sure the straw top is pulled through all the way until it ‘clicks’ into place, and that the straw disk that sits under the lid is firmly pressed in place.

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