How much does shipping cost?

Australia

FLAT RATE of $9 (tracked)

FLAT RATE + INSURANCE $11 (tracked)

EXPRESS Shipping $13 (tracked)

EXPRESS Shipping + INSURANCE $15 (tracked)

FREE Shipping for orders over $120 (tracked)

FREE Shipping + INSURANCE $3 for orders over $120 (tracked)

EXPRESS Shipping $5 for orders over $120 (tracked)

EXPRESS Shipping + INSURANCE $7 for orders over $120 (tracked)

New Zealand

TRACKED Shipping $14

FREE Shipping for orders over $120 (not tracked)

When spending over $120, add $6 if you want your order TRACKED.

International

TRACKED Shipping $16

FREE Shipping for orders over $120 (not tracked) 

When spending over $120, add $10 if you want your order TRACKED.

  

Who do you ship your orders with?

All orders are shipped using Australia Post and a tracking number is sent via email. You must provide a secure address as the courier will safe drop your parcel if you are not at home. 

 

How long does shipping take?

We aim to process orders within 24 hours of being received (Monday to Friday) and packages are sent from Burleigh Heads, QLD 4220. You can calculate the shipping time to your postcode here.

If your purchase is urgent, please pay for express postage. 

 

Personalised items!

Please note that personalised items require a few extra business days to prepare before we ship them out. If you have a mix of personalised and normal products, all products will ship out together once we have personalised your item.

 

How do I track my order?

Once your order has been packed and has left our warehouse, you will receive an email with a tracking number to track your parcel with Australia Post. Please check the tracking here. 

 

I have not received my order yet…

If you have not received your items within the estimated business days, please check your tracking number here. If the tracking information is not helpful, please email us with your full name and order number and we will look into your delivery immediately. In most cases, this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection. We will help you as much as we can when it comes to this. 

 

Once the orders have left our premises we do not accept responsibility for lost, damaged or stolen packages during transit. For peace of mind we do offer insurance at checkout as an optional extra. All products are inspected and wrapped appropriately for protection before leaving our warehouse. We recommend sending regular post articles to either a post office box or business should your home be unattended during the day.

 

Do I have to pay import duties or taxes on my international order?

Orders to countries outside Australia may be subject to import duties and/or tax fees in which LITTLE RENEGADE COMPANY unfortunately does not have control over and thus cannot be held responsible for. These remain the responsibility of the customer. We recommend you contact your local customs regarding taxes and duties payable before placing your order.

 

You can find your way back to our Customer Care FAQ's here.