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Sale Price: $0.00
Regular Price

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Unit Price: per

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In stock, ready to ship

Ships in 1-2 days

Australian owned and operated

Easy returns

How much does shipping cost?

FREE WORLDWIDE SHIPPING FOR ORDERS OVER $120 (Standard post)

AUSTRALIA - all orders include tracking as standard.

Orders under $120:

Standard Post - $10

Standard Post with insurance - $13

Express - $14

Express with insurance - $16

Orders over $120:

Standard Post - FREE

Standard Post with insurance - $4

Express - $6

Express with insurance - $8

NEW ZEALAND

Orders under $120:

Standard Shipping - $15

Picnic Mat Shipping Surcharge $15

Orders over $120:

Standard Post - FREE

Standard Post with tracking - $7

Picnic Mat Shipping Surcharge $15

INTERNATIONAL

Orders under $120:

Standard Shipping - $17

Orders over $120:

Standard Post - FREE

Standard Post with tracking - $11

Who do you ship your orders with?

All orders are shipped using Australia Post and a tracking number is sent via email. You must provide a secure address as the courier will safe drop your parcel if you are not at home.

How long does shipping take?

We aim to process orders within 2 days of being received (Monday to Friday) and packages are sent from Nobby Beach, QLD 4218. You can calculate the shipping time to your postcode here.

If your purchase is urgent, please pay for express postage.

How do I track my order?

Once your order has been packed and has left our warehouse, you will receive an email with a tracking number to track your parcel with Australia Post. Please check the tracking here.

I have not received my order yet…

If you have not received your items within the estimated business days, please check your tracking number here. If the tracking information is not helpful, please email us with your full name and order number and we will look into your delivery immediately. In most cases, this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection. We will help you as much as we can when it comes to this.

Once the orders have left our premises we do not accept responsibility for lost, damaged or stolen packages during transit. For peace of mind we do offer insurance at checkout as an optional extra. All products are inspected and wrapped appropriately for protection before leaving our warehouse. We recommend sending regular post articles to either a post office box or business should your home be unattended during the day.

Do I have to pay import duties or taxes on my international order?

Orders to countries outside Australia may be subject to import duties and/or tax fees in which LITTLE RENEGADE COMPANY unfortunately does not have control over and thus cannot be held responsible for. These remain the responsibility of the customer. We recommend you contact your local customs regarding taxes and duties payable before placing your order.

You can find your way back to our Customer Care FAQ's here.

Do you accept returns?

Yes, we want all of our customers to purchase with confidence from us. We understand that buying on the internet can sometimes be tricky and that you may have ordered the wrong size or your colour choice was not approved by your toddler.

We gladly accept returns on full priced items (excluding personalised) purchased from our online store within fourteen (30) days of delivery and will provide you with an online store credit voucher to the value of your original item purchased (less postage).

How do I return or exchange an item?

Please contact us with the name that you entered at checkout and the order number (if known) and let us know which full priced item you would like to return or exchange.

Send back the items to:

Little Renegade Company,

PO Box 211

Nobby Beach QLD 4218

We will email you once your item/s have returned back to us and we will issue you with a store credit for our online store.

Our store credits are valid for six (6) months from the date of issue. After the expiration date, we reserve the right to deem any unused credit values null and void. All exchange shipping costs are the responsibility of the customer, except for return of faulty goods.

The products must be returned to us in its original condition and packaging, not washed, worn or altered in any way and have the original tags and tickets attached. Returned items not received in their original state, will be returned to the customer once customer has re-paid the shipping cost. We reserve the right to reject a return if we conclude it is not in a new condition.

Do you accept returns on sale items?

We do not accept returns or exchanges on sale items.

I think my item is faulty…

We pride ourselves on providing products of the highest standard and quality. If you have received an item which was purchased from our online store with a defect or if you feel your item is faulty, please contact us so we can guide you through the returns process and help resolve the problem as quickly as possible. Please note that we'll need a photo or two showing the defect/fault and will need the name used to purchase the product. If we deem the product as faulty, we will give you a solution to repair, refund or exchange the product if it is within three (3) months of purchase.

If a refund is agreed upon, you will be refunded the cost you paid for the product minus any discounts and shipping fees. You will be refunded the same way you paid.

If you purchased the item/s from one of our awesome stockists, please contact them directly and they will help solve the problem with you.

Warranty

All of our products come with a 3 month warranty against manufacturing defects. Some parts of our products are not covered under warranty due to the nature of materials used and for whom the intended user may be e.g. leather peaks on our snapback caps as these can be rubbed against the ground and walls and cause damage, rubber zipper pulls as these may be pulled off and do not affect the use of a bag, bag tags as these can be pulled roughly and cause the chain or rubber to break. We do not warrant any items that we have gifted due to promotions.

Supply Issue

We do our very best to make sure we have all of our inventory is correct, if for some reason our numbers are out and we cannot fulfil an order, we will issue a refund.

You can find your way back to our Customer Care FAQ's here.

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